Customer Service & Sales Consultant - Growth & Bonus

Lockhart Recruitment; Exeter; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Bonus potential

Generous holiday allowance

Excellent benefits package

Training and development

Career progression

Monday to Friday

Modern office near Exeter

Job summary

Lockhart Recruitment is partnering with an ambitious Exeter-based business to recruit a Customer Service & Sales Consultant for a full-time, office-based role. Salary is £25,500 - £28,000 DOE with a bonus potential, and a Monday to Friday pattern in a modern office just outside Exeter.

You will manage inquiries from start to finish, discuss products and solutions, coordinate with suppliers, negotiate costs, and ensure orders are delivered to the highest standard, while building strong customer

Qualifications

• Experience delivering exceptional customer service.
• Strong communication and negotiation skills.
• Ability to build long-term customer relationships.
• Organised with ability to manage multiple priorities.
• Comfort discussing products and solutions with customers.

Responsibilities

• Handle inbound customer enquiries via telephone and email.
• Understand customer requirements and recommend suitable products.
• Build strong customer relationships through outstanding service.
• Identify opportunities to up-sell and add value.
• Coordinate with suppliers and third parties to deliver orders.
• Negotiate pricing to achieve best outcomes.
• Manage orders from enquiry to completion.
• Resolve issues to ensure a positive customer experience.
• Collaborate within a busy team environment.

Skills

Customer service

Sales

Negotiation

Communication

Relationship building

Multitasking

Job description

Lockhart Recruitment is partnering with an ambitious Exeter-based business to recruit a Customer Service & Sales Consultant for a full-time, office-based role. Salary is £25,500 - £28,000 DOE with a bonus potential, and a Monday to Friday pattern in a modern office just outside Exeter.

You will manage inquiries from start to finish, discuss products and solutions, coordinate with suppliers, negotiate costs, and ensure orders are delivered to the highest standard, while building strong customer