Customer Service & Sales Advisor - Public Sector

STARK Building Materials UK; Swindon; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Retirement Savings Plan (Pension) – 3%

Life Assurance

Reward Gateway discounts

AvivaDigicare+ Workplace App

Salary Sacrifice options

Employee Discount

Refer a Friend

Wellbeing Centre

New Reward and Recognition

Job summary

Jewson Partnership Solutions (JPS) in Swindon is seeking a Customer Service Advisor who is passionate about delivering great service. You will use our systems to process orders, plan deliveries, and keep customers informed throughout their journey.

You will build relationships with new and existing customers, offer proactive advice, work across departments in a busy branch, and contribute to a safe, supportive team environment with opportunities for career growth.

Qualifications

• Must be computer literate with strong knowledge of Microsoft Office.
• Excellent verbal and written communication, in person, phone, and email.
• Experience in a customer-facing, sales-office or administration role.
• Flexible and willing to work across departments in a fast-paced branch.
• A great team player with a desire to progress in your career.

Responsibilities

• Process customer orders using in-house systems and schedule deliveries.
• Keep customers updated on delivery times and order status.
• Develop relationships with customers and provide proactive advice and solutions.
• Prioritise health and safety in all tasks.

Skills

Microsoft Office

Customer-facing experience

Communication skills

Team player

Ambition/Progression

Job description

Jewson Partnership Solutions (JPS) in Swindon is seeking a Customer Service Advisor who is passionate about delivering great service. You will use our systems to process orders, plan deliveries, and keep customers informed throughout their journey.

You will build relationships with new and existing customers, offer proactive advice, work across departments in a busy branch, and contribute to a safe, supportive team environment with opportunities for career growth.