Customer Service Representative

Anwa Properties; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

A premium property consultant is looking for a full-time Customer Service Representative to join their remote team in the United Kingdom. You will handle customer inquiries, support client concerns, and maintain high levels of customer satisfaction. Ideal candidates should possess exceptional customer service skills, strong communication, and problem-solving abilities. Familiarity with CRM tools and prior experience in real estate is a plus. This entry-level role offers an opportunity to excel in a supportive environment.

Qualifications

• Exceptional skills in Customer Service, Customer Support, and Customer Experience.
• Proven ability to maintain high levels of Customer Satisfaction and resolve customer concerns effectively.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks in a professional manner.
• Familiarity with CRM tools and experience in a customer-facing role.
• Self-motivated and able to work productively in a remote setting.
• Previous experience in real estate or property management is a plus.

Responsibilities

• Handle customer inquiries and provide support for client concerns.
• Ensure high levels of customer satisfaction and maintain excellent customer communication.
• Build strong client relationships and resolve issues efficiently.

Skills

Customer Service

Customer Support

Customer Experience

Communication

Interpersonal Skills

Problem-solving

Task Management

CRM Tools

Real Estate Experience

Job description

Company Description

Anwa Properties is a premium property consultant specializing in luxury real estate in London and Dubai. The company is dedicated to helping clients achieve their property goals by offering properties from top-tier developers. Anwa Properties takes pride in its portfolio of architecturally stunning buildings, opulent interiors, and a commitment to professional management. With a focus on delivering exceptional service, Anwa Properties ensures a seamless experience in buying, selling, and letting properties.

Role Description

This is a full‑time, remote Customer Service Representative role. The individual will handle customer inquiries, provide support for client concerns, and ensure high levels of customer satisfaction. They will also maintain excellent customer communication, build strong client relationships, and resolve issues efficiently to provide a seamless customer experience.

Qualifications

• Exceptional skills in Customer Service, Customer Support, and Customer Experience
• Proven ability to maintain high levels of Customer Satisfaction and resolve customer concerns effectively
• Strong communication, interpersonal, and problem‑solving skills
• Ability to prioritize and manage multiple tasks in a professional manner
• Familiarity with CRM tools and experience in a customer‑facing role
• Self‑motivated and able to work productively in a remote setting
• Previous experience in real estate or property management is a plus

Seniority Level

• Entry level

Employment Type

• Full‑time