Customer Service Representative

Trescal Limited; Filton; Hybride; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Training plan

25 days holiday

Flexible working options

Wellbeing programme

Pension and Life Assurance

Résumé du poste

Trescal Limited is hiring a Customer Service Representative in the United Kingdom. The role focuses on delivering outstanding customer service in a global calibration services leader.

The successful candidate will engage with customers, handle queries with a positive attitude, and contribute to Trescal's values including sustainability. The company offers a supportive environment with development plans, flexible working options, and access to wellbeing programmes.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and a professional telephone manner.
• Able to work effectively as part of a team and independently.
• Good organisational and administrative abilities.
• Computer literate, with experience using Microsoft Office and CRM systems.
• GCSEs (or equivalent) in English and Maths preferred.

Connaissances

Customer service

Communication

Attention to detail

Teamwork

Microsoft Office

CRM systems

Organisational abilities

Formation

GCSE English & Maths preferred

Outils

Microsoft Office

CRM systems

Description du poste

Are you passionate about delivering outstanding customer service and looking to join a global leader in calibration services? If so, Trescal is seeking an enthusiastic Customer Service Representative to join our team. This is an excellent opportunity to develop your skills in a supportive environment with a strong focus on sustainability and career progression.,

• Previous experience in a customer service or call centre environment is desirable but not essential Excellent communication and interpersonal skills Strong attention to detail and a professional telephone manner Able to work effectively as part of a team and independently Good organisational and administrative abilities Computer literate, with experience using Microsoft Office and CRM systems Ability to handle and resolve customer queries with a positive attitude Willingness to learn and develop within the role GCSEs (or equivalent) in English and Maths preferred Commitment to upholding Trescal's values, including environmental sustainability and customer focus
• Competitive salary
• Continuous development and training plan
• 25 days holiday and the option to buy/sell days
• Flexible working options
• Access to the Trescal PerksHub Employee well-being programme
• Medical Health Cash Plan
• Pension and Life Assurance Scheme
• Cycle to work scheme
• Gym membership discounts