Customer Service Representative

Biffa Ltd; Brimington CP; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

24 days holiday a year plus Bank Holli

Generous pension

Medical and dental scheme

Cycle to work scheme

Retail, leisure and travel discounts

Free parking on site

Training and development available

Job summary

Biffa Ltd is seeking a motivated individual to join our customer service team. You will be dedicated to delivering excellent service, communicating clearly, and maintaining accuracy in all interactions.

A comprehensive 4-week induction will support your onboarding as you start your career with us. We value a positive attitude and the ability to stay calm under pressure while helping customers with their waste management needs.

Qualifications

• Experience in customer service environment.
• Microsoft Office knowledge helpful but not essential.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Positive attitude

Tools

Microsoft Office

Job description

We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful, but is not essential, as we will provide a comprehensive 4-week induction plan to support you. We're here to change the way people think about waste. Whether we're turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 10,000 people around the country trust us to provide them with a career that's always rewarding, often challenging, but never dull. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.

• 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays.
• Generous pension
• Medical and dental scheme
• Cycle to work scheme.
• Retail, leisure and travel discounts
• Free parking on site
• Training and development available which opens the door to a number of great internal progression opportunities.