Customer Service Representative

Biffa Ltd; Aylesbury; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

24 days holiday

Bank Holidays

Pension

Medical & Dental

Cycle to work

Discounts

Free parking

Training opportunities

Job summary

Biffa Ltd in the United Kingdom is looking for a customer-focused team member with excellent communication skills and a calm approach under pressure. You may have some experience in customer service, and we provide a comprehensive 4-week induction to support you in getting up to speed.

We value diversity, offer generous holiday entitlement (24 days plus Bank Holidays), a pension, medical and dental schemes, cycle-to-work and on-site parking, plus opportunities for training and progression within

Qualifications

• Some experience in a customer service environment.
• Excellent communication skills.
• Attention to detail and a positive attitude.
• Ability to stay calm under pressure.

Skills

Customer service

Communication skills

Attention to detail

Calm under pressure

Microsoft Office

Job description

We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful, but is not essential, as we will provide a comprehensive 4-week induction plan to support you. We're here to change the way people think about waste. Whether we're turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 10,000 people around the country trust us to provide them with a career that's always rewarding, often challenging, but never dull. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.

• 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays.
• Generous pension
• Medical and dental scheme
• Cycle to work scheme.
• Retail, leisure and travel discounts
• Free parking on site
• Training and development available which opens the door to a number of great internal progression opportunities.