Customer Service Representative

JR United Kingdom; Belfast; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent company in Belfast is seeking a Customer Service Representative who thrives in engaging with customers and finding solutions. The role involves effective communication across multiple channels and ensuring customer satisfaction. Ideal candidates will have 1-3 years of experience and possess strong organizational skills, helping convert customer inquiries into passionate endorsements.

Qualifications

• 1-3 years of relevant work experience.
• Excellent phone etiquette and verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organizational skills

Job description

Social network you want to login/join with:

Customer Service Representative, Belfast

Client:

Morgan McKinley

Location:

Belfast, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities:

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Qualifications:

• At least 1-3 years of relevant work experience.
• Excellent phone etiquette and verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.