Customer Service & Repairs Admin (2-Year FTC)

Keysight Technologies SAles Spain SL.; Wokingham; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Keysight Technologies is seeking a motivated Customer Service Administrator to join our Winnersh-based team. You will help manage repair and calibration requests, liaise with service teams, logistics, and manufacturing, and ensure accurate records.

In a busy environment, you will prioritise tasks, maintain customer data across systems, and support continuous improvement while delivering high‑quality service to customers and stakeholders.

Qualifications

• Experience in customer service in fast-paced environments.
• Strong multitasking and organizational skills.
• Attention to detail and follow-up skills.

Responsibilities

• Manage repair and calibration service requests from receipt to completion.
• Data entry, pricing updates, and quote generation.
• Handle customer queries and collection requests professionally.
• Coordinate with internal teams to support service delivery.
• Maintain accurate records, dashboards, and customer information.
• Prioritize high volume tasks with accuracy.
• Support continuous improvement and teamwork.

Skills

Customer service

Multitasking

Attention to detail

Teamwork

Job description

Keysight Technologies is seeking a motivated Customer Service Administrator to join our Winnersh-based team. You will help manage repair and calibration requests, liaise with service teams, logistics, and manufacturing, and ensure accurate records.

In a busy environment, you will prioritise tasks, maintain customer data across systems, and support continuous improvement while delivering high‑quality service to customers and stakeholders.