Customer Service - Outbound Call Agent

Adecco; High Wycombe; On-site; GBP 20,000 - 28,000; Full time

Job summary

Adecco is seeking a motivated outbound caller to join the team in High Wycombe. The role focuses on making 60+ outbound calls daily, ensuring customer satisfaction and accurate logging in the system. Previous healthcare customer service experience is valuable.

Working hours are 9am–7pm, Monday to Friday, and the position is fully office-based. Adecco acts as an employment agency for permanent recruitment and an employment business for temporary workers, and is an equal opportunities employer.

Qualifications

• High volume outbound calls to customers.
• Strong telephone manner and clear communication.
• Experience in customer service or contact centres is a plus.

Responsibilities

• Make 60+ outbound calls per day and log responses.
• Ensure service is meeting customer expectations.
• Work from the High Wycombe office during contracted hours.

Skills

Outbound calling

Telephone manner

Customer service

Job description

START TOMORROW!

Are you excellent at making warm outbound calls? Do you have an outstanding, confident telephone manner and love helping people?

This could be the job for you.

My client, based in High Wycombe is looking for someone to make high volume outbound customer calls to ensure that their service is meeting expectations. You will be happy hitting the 'phones and making 60+ calls a day and logging responses on the system.

If you have experience working within the healthcare industry in a customer service/contact centre environment then this would be of great value.

Working hours 9am-7pm, Mon-Fri, FULLY OFFICE BASED.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.