Customer Service & Orders Administrator — Bonus Eligible

UBT; Lisburn; On-site; GBP 25,500 - 32,500; Full time

Benefits offered by this job

Company wide bonus

Job summary

UBT is seeking a proactive Customer Service Administrator in Lisburn. This role is crucial for managing customer interactions and ensuring an exemplary order-to-delivery experience.

The ideal candidate will have experience in customer service or account management, strong communication skills, and the ability to utilize CRM systems like Sage or Salesforce. UBT offers a competitive salary, a company-wide bonus, and a full-time work schedule.

Qualifications

• Proven experience in customer service, account management, or sales support.
• Strong proficiency with CRM systems and tools like Sage or Salesforce.
• Excellent verbal and written communication skills.

Responsibilities

• Managing customer enquiries and providing outstanding service.
• Processing orders accurately and ensuring timely delivery.
• Building strong customer relationships to drive satisfaction and retention.

Skills

Customer service

Account management

Sales support

Communication skills

Problem-solving

Team-player mentality

Tools

CRM systems

Sage

Salesforce

Job description

UBT is seeking a proactive Customer Service Administrator in Lisburn. This role is crucial for managing customer interactions and ensuring an exemplary order-to-delivery experience.

The ideal candidate will have experience in customer service or account management, strong communication skills, and the ability to utilize CRM systems like Sage or Salesforce. UBT offers a competitive salary, a company-wide bonus, and a full-time work schedule.