Customer Service Operative

Proactive Personnel Ltd; Warrington; On-site; GBP 12,398,000 - 16,531,000; Part time

Job summary

Proactive Personnel Ltd based in Warrington town centre is seeking a Customer Service Representative for a 7-week period starting on 26 October or 2 November. You will contact past customers or follow up on website enquiries and assist with completing bookings, working Monday to Friday 9:30am to 4:00pm with some flexibility.

You will input data into a CRM and collaborate with the team to ensure smooth bookings.

Qualifications

• Previous experience in customer service or telesales.
• Strong data entry skills with attention to detail to ensure accurate record keeping.
• Previous experience using a CRM.
• Excellent telephone manner.

Responsibilities

• Engage with customers via phone to discuss booking requirements.
• Working Monday to Friday 9.30am - 4.00pm. Hours could be slightly more flexible if required.
• Using a CRM to input accurate data.
• Collaborate with team members and other departments.

Skills

Customer service

Telesales

Data entry

CRM

Telephone manner

Tools

CRM software

Job description

Our client based in Warrington town centre are looking for a Customer Service Representative to join their team for a 7 week period starting on either 26th October or 2nd November. Working for a leading Bar and Restaurant group, the role will involve contacting past customers or following up on enquiries made through the website and then assisting with completing bookings.

Responsibilities

• * Engage with customers via phone to discuss booking requirements.
• * Working Monday to Friday 9.30am - 4.00pm. Hours could be slightly more flexible if required.
• * Using a CRM to input accurate data.
• * Collaborate with team members and other departments.

Experience Required

• * Previous experience in customer service or telesales
• * Strong data entry skills with attention to detail to ensure accurate record keeping.
• * Previous experience using a CRM.
• * Excellent telephone manner