Customer Service & Office Operations Coordinator

FutureSight Studios Ltd.; Bristol; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Paid Christmas shutdown period

Free on-site parking

Staff discount on automotive parts

Uniform provided

Training given

Job summary

A digital design studio is seeking an Office Administrator / Customer Service Coordinator to manage incoming calls and documentation. The ideal candidate will uphold a professional demeanor and have a strong organizational mindset. Responsibilities include managing high volumes of inbound calls and supporting office operations. Applicants should be fluent in both English and Polish and possess exceptional multitasking abilities. A full-time schedule with additional benefits provided ensures job stability.

Qualifications

• Experience in administration, customer service, or a technical/automotive environment.
• Ability to multitask seamlessly in a busy office.
• Experience handling documentation for external accountants.

Responsibilities

• Acting as the first point of contact for inbound calls.
• Managing documentation for external accountants.
• Coordinating digital documents using Google Drive and Dropbox.
• Providing administrative support to ensure office efficiency.

Skills

Fluency in English and Polish

Exceptional organisational skills

Proven confidence in handling high-volume phone calls

Strong attention to detail

Reliability and punctuality

Customer-focused mindset

Tools

Google Drive

Dropbox

Email and phone systems

Job description

A digital design studio is seeking an Office Administrator / Customer Service Coordinator to manage incoming calls and documentation. The ideal candidate will uphold a professional demeanor and have a strong organizational mindset. Responsibilities include managing high volumes of inbound calls and supporting office operations. Applicants should be fluent in both English and Polish and possess exceptional multitasking abilities. A full-time schedule with additional benefits provided ensures job stability.