Operations & Customer Support Coordinator

Maximus; Barking; On-site; GBP 25,643 - 28,200; Full time

Job summary

A global health and employment organization in the UK is looking for a Coordinator to engage with customers and support operations. The role requires strong administrative skills and customer service experience. Responsibilities include maintaining case notes, liaising with teams, and ensuring compliance with service agreements. Ideal candidates should demonstrate organization and attention to detail. The position offers a salary range from £25,643 to £28,200, providing a rewarding opportunity to impact people’s lives positively.

Qualifications

• Experience of completing administrative duties and supporting a field-based team.
• Proactive customer service experience (face to face or telephone).
• Ability to work to deadlines and targets.

Responsibilities

• Liaise with operations to engage customers for upcoming courses and events.
• Maintain up-to-date case notes within the management system.
• Support CPN teams in producing monthly spend allocation.

Skills

Administrative support

Customer service

IT Literacy

Organisation

Attention to detail

Job description

A global health and employment organization in the UK is looking for a Coordinator to engage with customers and support operations. The role requires strong administrative skills and customer service experience. Responsibilities include maintaining case notes, liaising with teams, and ensuring compliance with service agreements. Ideal candidates should demonstrate organization and attention to detail. The position offers a salary range from £25,643 to £28,200, providing a rewarding opportunity to impact people’s lives positively.