Customer Service & Office Admin - Busy Manufacturer

AWD online; Wirral; On-site; GBP 20,000 - 25,000; Full time

Job summary

AWD online in Bromborough, Wirral, is seeking a Customer Service Administrator / Office Assistant to join a busy office team. The role supports customer service, logistics and purchasing administration for a manufacturer of bespoke identification products.

The position requires handling telephone and email enquiries, processing orders and maintaining accurate information across internal systems using Microsoft Office and EFACS.

Qualifications

• Proven ability to use Microsoft Office suite including Excel, Word and Outlook.
• Strong verbal and written communication skills.
• Ability to work as part of cross-functional teams in a busy office.

Responsibilities

• Handle telephone and email enquiries.
• Process orders and support order tracking.
• Maintain accurate information across internal systems.
• Support customer service, logistics and purchasing teams.
• Help maintain organised office operations.

Skills

Customer service

IT literacy

Communication skills

Multitasking

Teamwork

Tools

EFACS

Excel

Word

Outlook

Job description

AWD online in Bromborough, Wirral, is seeking a Customer Service Administrator / Office Assistant to join a busy office team. The role supports customer service, logistics and purchasing administration for a manufacturer of bespoke identification products.

The position requires handling telephone and email enquiries, processing orders and maintaining accurate information across internal systems using Microsoft Office and EFACS.