Customer Service, Logistics & Purchasing Administrator

Confidential; West Midlands; Sur place; GBP 25 000 - 31 000; Plein temps

Résumé du poste

Confidential is seeking a Customer Service, Transport & Purchasing Administrator to join the Birmingham team. You will handle customer enquiries by phone and email, raise purchase orders, manage deliveries and liaise with suppliers, while maintaining stock records and supporting HR/Health & Safety admin.

The role offers a 28,000 salary and standard Monday–Friday hours (8:00am–5:00pm) with paid breaks. You will work in a dynamic manufacturing environment focused on customer satisfaction and

Qualifications

• Strong communication and customer service skills.
• Excellent organisation and attention to detail.
• Confident using Microsoft Office and business systems.
• Ability to prioritise workloads and multitask effectively.
• Previous administration, purchasing or customer service experience is beneficial.

Responsabilités

• Deliver excellent customer service by phone and email.
• Assist customers with order, delivery, pricing and invoice queries.
• Raise and process purchase orders; track deliveries with suppliers.
• Maintain stock records and conduct stock counts; investigate discrepancies.
• Coordinate courier bookings and transport administration.
• Resolve invoice and pricing issues promptly.
• Keep records and filing up to date; provide general admin support.
• Assist with HR and Health & Safety administration and compliance records.

Connaissances

Customer service

Communication

Organisation

Microsoft Office

Multitasking

Outils

Microsoft Office

Business systems

Description du poste

Confidential is seeking a Customer Service, Transport & Purchasing Administrator to join the Birmingham team. You will handle customer enquiries by phone and email, raise purchase orders, manage deliveries and liaise with suppliers, while maintaining stock records and supporting HR/Health & Safety admin.

The role offers a 28,000 salary and standard Monday–Friday hours (8:00am–5:00pm) with paid breaks. You will work in a dynamic manufacturing environment focused on customer satisfaction and