Customer Service Coordinator

The Best Connection; Stockport; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Full-time, temp-to-perm

Monday to Friday hours

Friendly environment

Job summary

The Best Connection in Stockport is seeking a Customer Service Coordinator to join a busy team. Based in Stockport with Monday to Friday hours, you will handle calls, manage a shared mailbox, and assist with data input and office administration.

The ideal candidate will have administration or customer service experience, strong organisational skills, and great attention to detail to support efficient operations.

Qualifications

• Experience in administration or customer service.
• Strong organisational and time-management skills.
• Excellent attention to detail.

Responsibilities

• Answering and managing incoming telephone calls.
• Handling a busy shared mailbox and responding to enquiries.
• Accurately inputting data and maintaining company records.
• Filing, scanning, and general office administration duties.
• Preparing and processing paperwork and documentation.
• Providing excellent customer service to clients and customers.

Skills

Customer service

Administration

Data entry

Telephone manner

Organizational skills

Job description

Customer Service Coordinator

Location: Stockport

Hours: Monday to Friday, 7:30am - 4:30pm

Pay Rate: £13.50 per hour

About the Role

We are currently recruiting for a Customer Service Coordinator to join a busy and friendly team based in Stockport. This is an excellent opportunity for someone with strong organisational skills, a professional telephone manner, and previous administration or customer service experience.

As a key member of the team, you will be responsible for ensuring customer enquiries are handled efficiently while supporting the day-to-day administration of the office.

Key Responsibilities

• Answering and managing incoming telephone calls
• Handling a busy shared mailbox and responding to enquiries
• Accurately inputting data and maintaining company records
• Filing, scanning, and general office administration duties
• Preparing and processing paperwork and documentation
• Providing excellent customer service to clients and customers

What We're Looking For

• Previous administration and/or customer service experience
• Strong organisational and time-management skills
• Excellent attention to detail and accuracy
• Professional, friendly, and confident communication skills
• Ability to work independently and as part of a team
• A proactive and positive attitude
• Previous experience in a manufacturing environment is desirable but not essential

What's on Offer

• Full-time, temp-to-perm opportunity
• Monday to Friday working hours
• Friendly and supportive working environment

If you're organised, customer-focused, and looking for your next opportunity, we'd love to hear from you.