Customer Service Coordinator

TN United Kingdom; Ellesmere Port; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein etabliertes Unternehmen im industriellen Sektor sucht einen engagierten Kundenservice-Koordinator für eine 6-monatige temporäre Rolle mit der Möglichkeit, fest angestellt zu werden. Diese Position bietet eine sofortige Anstellung und die Chance, wertvolle Erfahrungen in der Kundenbetreuung und Verwaltung zu sammeln. Sie sind die erste Anlaufstelle für Kundenanfragen und -beschwerden, verwalten Bestellungen und pflegen Kundenbeziehungen. Wenn Sie eine kundenorientierte Einstellung und starke organisatorische Fähigkeiten haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wöchentliche Bezahlung

Möglichkeit zur Festanstellung

Erfahrung in einem großen Unternehmen

Qualifications

• Erfahrung im Kundenservice oder Vertriebsadministration, idealerweise im Industriebereich.
• Ausgezeichnete Kommunikations- und zwischenmenschliche Fähigkeiten.

Responsibilities

• Verantwortlich für das tägliche Kundenmanagement und die Bearbeitung von Anfragen.
• Verwaltung von Bestellungen vom Angebot bis zur Lieferung.

Skills

Kundenservice

Kommunikationsfähigkeiten

MS Office

Salesforce

Organisationstalent

Tools

ERP-System

Salesforce

Job description

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Customer Service Coordinator, Ellesmere Port

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Client:

Page Personnel

Location:

Ellesmere Port, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

c6ad6ce96df3

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

• 6 month temporary opportunity with possibility of going perm!
• Weekly pay & competitve hourly rate!

About Our Client

Our client is a well-established player in the industrial/manufacturing sector. They are a large organisation with a substantial workforce, dedicated to producing top-quality products while ensuring excellent customer service.This role will be a 6 month temporary with the possibility of going perm. This role offers an immediate start.

Job Description

• Responsible for customer daily account management, providing quotations, sharing product knowledge, dealing with customer enquiries & complaints.
• Being first point of contact for the customer, dealing with all customer enquiries & complaints when required.
• Manage orders from point of quotation to final delivery, ensuring progress is tracked, communicated, identifying potential issues and implementing solutions to ensure targets are met.
• To ensure regular contact is maintained with the customer and to develop customer relationships further.
• Work daily within the ERP system and Salesforce recording and maintaining customer accounts
• Provides timely and accurate analysis and progress reporting in line with customer orderbooks.
• Produce daily/weekly statistical analysis and reporting on KPI's.

The Successful Applicant

A successful Temporary Customer Service Coordinator should have:

• Experience in a customer service/sales administration role, preferably in the industrial/manufacturing sector.
• Excellent communication and interpersonal skills.
• Strong organisational and multi-tasking abilities.
• Proficiency in MS Office and customer service software.
• A customer-oriented approach with a problem-solving attitude.
• Can commit to a 6 temp role

What's on Offer

• Immediate start.
• Opportunity to work in a large, reputable organisation in the industrial/manufacturing sector.
• Gain valuable experience in customer service and administration.