Customer Service Coordinator

TN United Kingdom; Warrington; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Customer Service Coordinator for a hybrid role in Warrington. This exciting position involves managing customer inquiries, using reports to identify potential issues, and maintaining regular communication with clients. The successful candidate will demonstrate strong administrative skills, a confident communication style, and meticulous attention to detail. This role offers the opportunity to work within a dynamic team while ensuring exceptional customer service and operational efficiency. If you are a proactive problem-solver who thrives in a fast-paced environment, this is the perfect opportunity for you.

Qualifications

• Strong administrator with a common sense approach.
• Experience within customer operations is essential.

Responsibilities

• Logging incoming customer enquiries and responding in a timely manner.
• Regular contact points with the customer, both on the phone and through teams.

Skills

Customer Service

Administration

Communication

Attention to Detail

Teamwork

Job description

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Customer Service Coordinator, Warrington

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Client:

PE Global

Location:

Warrington, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

3a41e9e32fc5

Job Views:

12

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

PE Global is recruiting a customer service coordinator for our multinational mining and construction client based in Birchwood. The role is hybrid and an initial 6-month contract.

Responsibilities:

• Logging incoming customer enquiries and responding in a timely manner.
• Using multiple reports for identifying potential problems.
• Interpreting the voice of the customer.
• General administration duties within customer ops team.
• Regular contact points with the customer, both on the phone and through teams.
• General update to customers on their account via presentations.

Requirements:

• Strong administrator with a common sense approach
• Experience within a customer operations
• Confidant communicator able to build strong working relationships
• Demonstrate meticulous levels of attention to detail.
• Strong team player with the ability the work autonomously