Customer Service/ Collections Administrator

TN United Kingdom; Woking; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Service/Collections Administrator to join their dynamic team in Woking. This role involves managing the collections process, ensuring prompt payments, and maintaining positive client relationships. With a strong emphasis on customer service and attention to detail, you will play a crucial role in resolving account issues and facilitating smooth transactions. The position offers a competitive salary, benefits including a pension scheme, and the opportunity to work in a supportive and sociable environment. If you're ready for your next challenge in a reputable organization, this could be the perfect fit for you.

Benefits

Pension scheme

Company discounts

Free parking

20 days + Bank Holidays

Qualifications

• Strong background in customer service.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Liaise with clients regarding outstanding payments and resolve queries.
• Monitor accounts, update records, and process payments efficiently.

Skills

Customer Service

Microsoft Office

Excel

Navision

Attention to Detail

Tools

Navision

Job description

Customer Service/Collections Administrator, Woking

Location: Woking, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 3bf6b74d70bd

Job Views: 4

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description

Customer Service/Collections Administrator

Based just outside of Woking. Must be able to drive. Free parking available.

Salary: £25,000 plus 20 days + Bank Holidays, Pension scheme, company discounts, Sociable team.

Working hours: Monday - Friday (9am - 5pm), with 4 Saturdays annually.

We have an exciting opportunity to join a reputable organization in Surrey. Our client is seeking an enthusiastic individual to support a small but busy team as a Customer Service/Collections Administrator.

Your responsibilities will include managing the collections process, ensuring prompt payments, resolving account issues, and maintaining positive client relationships.

If you have a customer service background and are looking for your next challenge, this could be the role for you!

Key Responsibilities

• Liaise with clients regarding outstanding payments, resolve queries, and ensure smooth transactions.
• Assist vendors with financial processes, ensuring accurate and timely disbursements.
• Monitor accounts, update records, and process payments efficiently using the company's system.
• Ensure compliance with company policies and financial regulations.
• Resolve outstanding issues and negotiate payment plans.

Skills and Qualifications

• Strong background in customer service.
• Proficiency in Microsoft Office, especially Excel.
• Experience with Navision or similar software (desirable).
• Exceptional attention to detail and accuracy.

If this role interests you, apply today! Feel free to pass on this opportunity to someone suitable.

To apply, click the apply button or contact Annie for more information.

Office Angels acts as an employment agency for permanent recruitment and a supply of temporary workers. We are an Equal Opportunities Employer.