Collections Advisor - Financial Services

TN United Kingdom; Denton; On-site; GBP 22,000 - 35,000; Full time

Job summary

Join a leading financial services company as a Collections Advisor in Denton, where you will manage customer accounts and ensure timely debt repayment. This role offers the chance to work in a supportive environment, develop professional skills, and contribute to a customer-centric team. With a competitive salary and opportunities for growth, this position is perfect for those passionate about delivering excellent customer service and improving collection processes. If you're ready to take the next step in your career, this is the opportunity for you.

Benefits

Professional Development Opportunities

Competitive Holiday Leave

Supportive Work Environment

Qualifications

• Experience in a customer service environment, preferably in Financial Services.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Manage customer accounts and ensure timely debt repayment.
• Develop and maintain positive relationships with customers.

Skills

Customer Service Experience

Communication Skills

Problem-Solving Abilities

Knowledge of Industry Regulations

Job description

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Collections Advisor - Financial Services, Denton

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Client:

Page Personnel

Location:

Denton

Job Category:

Finance

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EU work permit required:

Yes

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Job Reference:

bc339d2c5f8a

Job Views:

12

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

• Opportunity to work for a leading financial services business

About Our Client

The organisation is a well-established entity in the Financial Services industry, boasting a team of over 500 dedicated professionals. With a national reach, they pride themselves on their quality service and customer-centric approach, making them a leader in their field.

Job Description

• Manage customer accounts and ensure timely debt repayment
• Develop and maintain positive relationships with customers
• Provide excellent customer service, addressing inquiries and resolving issues promptly
• Work within a team to meet and exceed collection targets
• Adhere to company policies and industry regulations
• Proactively identify opportunities to improve collection processes
• Collaborate with other departments to ensure smooth operations

The Successful Applicant

A successful Collections Advisor should have:

• Experience in a customer service environment, preferably within the Financial Services industry
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Knowledge of industry regulations and guidelines

What's on Offer

• Salary £22,308 per annum OTE up to £35,000
• A supportive and professional work environment
• Opportunities for professional development and growth
• Competitive holiday leave
• Unique opportunity to join a leading company in the Financial Services industry

We encourage all qualified candidates to apply and look forward to welcoming our new Collections Advisor to our team.