Collections Assistant

TN United Kingdom; Abingdon; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Collections Assistant to join their team in Abingdon. This exciting role involves resolving billing issues, managing customer communications, and collaborating with various departments to ensure smooth operations. The position offers hybrid working and is perfect for someone with a strong background in credit control and excellent IT skills, particularly in Salesforce and Microsoft Excel. If you are looking for a dynamic work environment where you can make a significant impact, this opportunity is ideal for you.

Qualifications

• Experience in a similar role within the industry.
• Excellent IT skills, particularly with Microsoft Excel.

Responsibilities

• Review and resolve billing issues efficiently.
• Manage customer calls and chase outstanding debts.

Skills

Billing Issue Resolution

Customer Communication

Credit Control

IT Skills

Education

GCSE in English

GCSE in Maths

Tools

Salesforce

Microsoft Excel

Sage Line 500

Microsoft D365

Job description

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Robert Half are thrilled to be working with a business in Abingdon that are looking for a full-time Collections Assistant to join the team ASAP for a 3-6 month assignment, offering hybrid working!

• Review and resolve billing issues.
• Using online portals to monitor payment status of uploaded invoices & deal with any rejected invoices.
• Use of Salesforce to communicate with all levels of the business.
• Manage customer calls.
• Work with other departments to solve customer queries.
• Chase outstanding debt once all of the above criteria are met (Credit control).

Requirements:

• GCSE or equivalent education passes in English and Maths
• Demonstrable experience of working in a similar role within a similar industry
• Possess excellent IT skills, including experience of working with Microsoft Excel.
• Knowledge of Salesforce, portals, Sage Line 500 and Microsoft D365 would be beneficial.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.