Customer Team Member

CO-OP; Pandy; Presencial; GBP 12 000 - 15 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

30% discount on Co-op products

Pension contributions

31 days holiday (pro rata for part-tim

GP access

Cycle-to-work scheme

Resumo da oferta

Co-op is looking for Customer Team Members to join our local store. You will work in a busy environment, delivering friendly service on the shop floor and tills, while supporting stock checks, pricing, and community engagement.

You'll be part of a welcoming team, with full training provided and opportunities to develop in-store roles such as post office or online order picking. Weekend shifts and flexible availability are expected.

Qualificações

• Experience in a customer-facing role is desirable.
• Able to work as part of a team in a busy shop.
• Willing to work flexible shifts including weekends.
• Good numeracy for money handling and stock checks.

Responsabilidades

• Deliver friendly and helpful service on the shop floor and tills.
• Work with the team to keep the store running smoothly.
• Stock shelves, check prices and dates, and keep stock accurate.
• Promote Co-op Membership and engage with customers in the community.
• Ensure store is clean, safe, and compliant with policies.

Conhecimentos

Customer service

Teamwork

Flexibility

Cash handling

Stock awareness

Descrição da oferta de emprego

Working pattern

Opening shifts, early morning starts from 5.45am through to 1pm. Will include at least 1 weekend shift which will require flexible availability. We're happy to discuss this further at interview.

Full, paid training provided

We're looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters

You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community
• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Benefits

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part-time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle-to-work scheme
• Market-leading policies to help you through life's big moments

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive.

A place you'll belong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.