Customer Service Assistant - Scotstoun, Glasgow

Cj Lang & Son Ltd; Glasgow; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

10% staff discount

Career opportunities

Job summary

CJ Lang & Son Ltd in Glasgow is looking for a Customer Service Assistant to join our Scotstoun store. You will be part of a team delivering friendly and efficient service to customers, including assisting with Food to Go and promotions.

Flexible hours are required, including mornings, evenings and weekends. We value great communicators and customer-focused people; retail experience is a plus but not essential as training will be provided.

Qualifications

• Retail experience is a plus but not essential as training will be provided.
• Flexible hours including mornings, evenings and weekends.
• Equal opportunities employer; welcoming applications from all sections of the community.

Responsibilities

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance

Skills

Customer service

Communication

Flexibility

Job description

Customer Service Assistant - Scotstoun, Glasgow

Job Reference: 5118

Date Published: 24/08/2026

Job Description:

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance