Customer Service Assistant - Dumfries

Cj Lang & Son Ltd; Dumfries; On-site; GBP 341,000 - 446,000; Part time

Benefits offered by this job

10% staff discount

Career opportunities

Flexible hours

Job summary

SPAR Dumfries is seeking a friendly Customer Service Assistant to join our team. You will help customers, unpack deliveries, stock shelves, and promote offers at the CJ’s counter in a busy grocer, ensuring high standards.

We offer flexible hours, 10% staff discount, and career opportunities. Previous grocery experience is a plus but training is provided for an amazing job.

Qualifications

• Friendly and patient customer-focused approach.
• Excellent communication with customers and team.
• Willingness to learn and adapt with training provided.

Responsibilities

• Put customers first by providing service, help and advice.
• Unpack deliveries and restock shelves.
• Actively sell and promote offers to customers.
• Serve at the CJ’s counter in Food to Go.
• Maintain store hygiene and compliance.

Skills

Customer service

Communication

Job description

SPAR Dumfries

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance

Job Details:

No. Of Hours: 16

Location:

SPAR Dumfries
78 Glasgow Street
Dumfries
Dumfries & Galloway
DG2 9AQ