Customer Service Assistant - Crosshouse, Kilmarnock

Cj Lang & Son Ltd; Crosshouse; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

10% staff discount

Career opportunities

Job summary

SPAR Crosshouse in Kilmarnock is seeking a Customer Service Assistant to join our store team. You will greet customers, answer questions, handle transactions, and help customers find what they need while maintaining a friendly, efficient service.

We operate seven days a week with flexible hours, including mornings, evenings and weekends; training is provided and benefits include a 10% staff discount and clear career opportunities within the CJ Lang family.

Qualifications

• Great communicators with a focus on customer service.
• Willingness to learn and adapt; full training provided.
• Flexible approach to hours including mornings, evenings and weekends.

Responsibilities

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve at the CJ’s counter
• Maintain excellent standards of store hygiene and compliance

Skills

Customer service

Communication

Teamwork

Job description

Customer Service Assistant - Crosshouse, Kilmarnock

SPAR Crosshouse

Job Reference: 5125

Date Published: 01/09/2026

Job Description:

SPAR Crosshouse, Kilmarnock

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance

Job Details:

No. Of Hours: 14

Location:

SPAR Crosshouse
14
Kilmarnock Road
CROSSHOUSE
KA2 0HA