Customer Service Assistant (Games/Arcade Operator)

HB Leisure; Exeter; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Daily bonus scheme

Flexible working hours

Staff discounts

Uniform provided

On-site parking

Free onsite gym

Job summary

HB Leisure is seeking a Customer Service Assistant (Games Host) at Crealy Adventure Park in Exeter. You will run our skill games, ensuring guests have a fun and memorable time while delivering great customer service.

This seasonal, weekend-friendly role offers flexible hours, uniform provision, and opportunities to travel between locations in HB Leisure's network.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to work in a fast-paced outdoor environment.
• Weekend availability and flexibility for seasonal shifts.

Responsibilities

• Operate and manage a skill games kiosk in a high-energy theme park.
• Engage with guests of all ages to ensure a fun, memorable experience.
• Maintain a warm, welcoming atmosphere throughout the event.
• Handle transactions and prize distribution with confidence and enthusiasm.

Skills

Customer service

Communication

Hospitality

Job description

Are you excited by the idea of working at Crealy Adventure Park, one of Devon’s biggest and most-loved family attractions? Do you love the thought of spending your days in a vibrant park filled with award‑winning rides, adventurous play areas, friendly animals, and unforgettable family fun? If helping guests create magical memories in an energetic, outdoor environment sounds like your perfect job, then this is the role for you!

HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as Customer Service Assistants (Games Host) at Crealy Adventure Park!

As aCustomer Service Assistant (Games Host), you will be responsible for running our thrilling skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games.

With weekend shift and additional shifts available in the week during peak season this position is ideal for College or University students seeking seasonal work.

Your Duties & Responsibilities:

• Operate and manage a skilled games kiosk in a high-energy, theme park environment
• Engage with guests of all ages, ensuring a fun and memorable experience
• Maintain a warm and welcoming atmosphere throughout the event
• Handle transactions and prize distribution with confidence and enthusiasm

Who Are HB Leisure Ltd?

HB Leisureis the global leader in skilled games and amusements,operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here atHB Leisure, we don't just open doors to a career in theleisure industry, and we also offer theopportunity to travel the globe to experience working in our other incredible locations!

In return we will offer you:

• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus(Subject to T&C's)
• Discounts to hundreds of tops retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
• Uniform provided
• 50% discount on all onsite catering
• Free onsite Gym
• On Site Parking

Person Specification:

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with strong work ethic
• A passion for hospitality and creating joyful moments
• Ability to thrive in a fast-paced, outdoor setting all year round
• Are able to offer good availability on weekdays and weekends (including bank holidays)
• Be able to follow instructions and comply with all company standards

If a desk isn’t for you, then you are for us, so why don't you join us working in afun theme park environmentanddevelop skillsthat will be recognised throughout your career!