Customer Service Assistant — Flexible Shifts & Growth

East of England Cooperative; Bury St Edmunds; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

20% discount in our food stores

22 days holiday (plus bank holiday ent

Enhanced family leave and pay

Apprenticeship programmes

Cycle to Work

Cashback across retailers

Employee Assistance Programme

Job summary

East of England Co-op in Woolpit is seeking a friendly Customer Service Assistant to join our store team. You will help deliver excellent customer service, keep shelves well presented, and support daily store operations with a positive, can-do attitude.

We value reliability, teamwork, and a willingness to learn. Availability for evenings and weekends is important, and you will be part of a diverse group committed to serving our local community.

Qualifications

• Friendly and approachable personality.
• Reliable team player with good communication.
• Engaged and self-motivated to contribute.
• Willing to learn and adapt to store needs.

Responsibilities

• Support store to deliver high standards of customer service, availability and presentation.
• Engage with local community and customers to drive growth.
• Work as part of a diverse team of colleagues.
• Be flexible with working patterns including evenings and weekends.

Skills

Friendly & approachable

Reliable team player

Engaged & self-motivated

Willing to learn & adapt

Numeracy

Literacy

IT skills

Job description

East of England Co-op in Woolpit is seeking a friendly Customer Service Assistant to join our store team. You will help deliver excellent customer service, keep shelves well presented, and support daily store operations with a positive, can-do attitude.

We value reliability, teamwork, and a willingness to learn. Availability for evenings and weekends is important, and you will be part of a diverse group committed to serving our local community.