Customer Service Assistant

Wickes; Cardiff; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Gain share bonus up to £300 per month

Up to 10% employer pension contribute

Up to 35 days annual leave including 8

20% colleague discount

Save-as-you-earn scheme

Cashback health scheme

Cycle to work

Life assurance

Peppy

Aviva Digital GP

Financial Education & loans

Discount platform incl. savings & cash

Job summary

Wickes is seeking candidates for a part-time role in the store. The position involves assisting customers, maintaining stock in the right place, and delivering a friendly, helpful experience.

Training and development opportunities are highlighted, with a focus on rewarding and investing in you. Three positions are available: one 12-hour shift and two 20-hour shifts; candidates must be available to work one day over the weekend.

Qualifications

• Customer service experience is preferred.

Responsibilities

• Assist customers to high level of service.
• Handle transactions and maintain store standards.

Job description

Position Type: Permanent, Contract Type: Part Time

Hours of work: 20

Descriptions & Requirements

The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

We have 3 x positions available, 1 x 12 hour shift and 2 x 20 hour shifts, candidates must be available to work one day over the weekend.

About you...

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here .