Customer Service Apprentice: Learn, Grow & Earn

Ee; Sheffield; Híbrido; GBP 21 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

EE/BT product discounts

Season Ticket Travel Loan

Optional Private Healthcare and Dental

Resumo da oferta

EE in Sheffield is offering a Level 3 Accredited Learning Programme in our Home Connections team. The role involves guiding customers over the phone to connect products and services, answer early order questions, assist with in-home setup and respond to first-bill inquiries.

No prior experience is required as full training and coaching are provided, including a nationally recognised qualification, structured training, and regular feedback.

Qualificações

• No prior experience required; full training provided.
• Nationally recognised Level 3 qualification on completion of apprenticeship milestones.

Responsabilidades

• Speak to customers over the phone to help get products and services connected.
• Assist with early questions about orders, in-home setup and first bill queries.

Conhecimentos

Communication skills

Formação académica

Level 3 Accredited Learning Programme

Descrição da oferta de emprego

EE in Sheffield is offering a Level 3 Accredited Learning Programme in our Home Connections team. The role involves guiding customers over the phone to connect products and services, answer early order questions, assist with in-home setup and respond to first-bill inquiries.

No prior experience is required as full training and coaching are provided, including a nationally recognised qualification, structured training, and regular feedback.