Apprentice Sales Advisor — Earn, Learn & Progress

EE; Scotland; On-site; GBP 22,527 - 26,738; Full time

Benefits offered by this job

Uncapped commission

Discounts on EE mobile & broadband

Discounts on tech products

Discount codes for friends & family

Career development support

Season Ticket Travel Loan

Online GP

NVQ Level 2 apprenticeship

Job summary

EE in Scotland offers an apprenticeship to start your career in customer service. You’ll learn on the job, answer customer calls, recommend EE products and services, and work toward an NVQ Level 2 in Customer Service over 15 months. No prior experience required—great attitude and willingness to learn are valued.

Benefits include staff discounts and travel support. You'll join a supportive team that helps you grow your skills, set goals, and build confidence through hands-on training and

Qualifications

• Bright, helpful attitude and willingness to learn.
• No prior experience required beyond a positive approach.
• Must be able to communicate clearly with customers over the phone.

Responsibilities

• Speak with customers over the phone to understand needs.
• Build relationships and recommend EE products and services.
• Work towards completing the NVQ Level 2 in Customer Service over 15 months.

Skills

Customer service

Communication

Phone etiquette

Education

NVQ Level 2 in Customer Service

Job description

EE in Scotland offers an apprenticeship to start your career in customer service. You’ll learn on the job, answer customer calls, recommend EE products and services, and work toward an NVQ Level 2 in Customer Service over 15 months. No prior experience required—great attitude and willingness to learn are valued.

Benefits include staff discounts and travel support. You'll join a supportive team that helps you grow your skills, set goals, and build confidence through hands-on training and