Apprentice Sales Advisor — Tech & Telecom Growth

EE; Cramlington; On-site; GBP 22,527 - 26,738; Full time

Benefits offered by this job

Mobile/Broadband discounts

Tech discounts

Discount codes

Career growth

Season Ticket Travel Loan

Online GP

Job summary

EE is offering an apprenticeship for a Customer Service role in the United Kingdom. You’ll answer calls, understand customers’ needs, and promote EE products and services to enhance their experience. A supportive training environment helps you grow your confidence and skills from day one.

The program runs 15 months and includes an NVQ Level 2 in Customer Service with one dedicated study day per week, plus uncapped commission and benefits like travel loans and private GP access.

Qualifications

• No prior experience required; great attitude and willingness to learn.
• 15-month NVQ Level 2 in Customer Service during apprenticeship.
• Comprehensive training and ongoing support provided.

Responsibilities

• Speak with customers over the phone, building relationships and recommending EE products and services.
• Participate in a 15-month NVQ Level 2 in Customer Service with dedicated study time and coaching.

Education

NVQ Level 2 in Customer Service

Job description

EE is offering an apprenticeship for a Customer Service role in the United Kingdom. You’ll answer calls, understand customers’ needs, and promote EE products and services to enhance their experience. A supportive training environment helps you grow your confidence and skills from day one.

The program runs 15 months and includes an NVQ Level 2 in Customer Service with one dedicated study day per week, plus uncapped commission and benefits like travel loans and private GP access.