Apprentice Sales Advisor — Start Earning, Learn & Grow

EE; Hebburn; On-site; GBP 22,527 - 26,738; Full time

Benefits offered by this job

Starting salary £22,527 rising to £26,

Uncapped commission

NVQ Level 2 in Customer Service

Discounts on EE packages

Discount codes for friends and family

Career growth

Season Ticket Travel Loan

Online GP

Job summary

EE is offering a 15‑month apprenticeship in customer service in the United Kingdom. You will speak with customers by phone, understand what matters to them, and recommend EE products and services to meet their needs.

The role includes completing an NVQ Level 2 in Customer Service and benefits such as significant staff discounts and a travel loan. You don’t need prior experience; a great attitude and willingness to learn are enough.

Qualifications

• No prior experience required, but a friendly, can-do attitude helps.
• Strong verbal communication and listening skills are essential.
• Ability to build rapport and understand customer needs.

Responsibilities

• Speak with customers over the phone to understand their needs and provide suitable EE products and services.
• Build strong relationships with customers and help them get the right solutions.
• Participate in the 15‑month NVQ Level 2 in Customer Service as part of the apprenticeship.

Skills

Excellent communication

Customer service mindset

Energetic and ambitious

Education

NVQ Level 2 in Customer Service

Job description

EE is offering a 15‑month apprenticeship in customer service in the United Kingdom. You will speak with customers by phone, understand what matters to them, and recommend EE products and services to meet their needs.

The role includes completing an NVQ Level 2 in Customer Service and benefits such as significant staff discounts and a travel loan. You don’t need prior experience; a great attitude and willingness to learn are enough.