Customer Service Apprentice

Southyorkshireapprenticeships; Worksop; Híbrido; GBP 8300 - 11.000; Jornada completa

Descripción de la vacante

United Carpets in Worksop is seeking a Customer Service Apprentice to join a family-run branch within a large national group. The role is 5 days a week, including weekends and bank holidays, with 20 days of annual leave.

The apprentice will assist customers, handle paper and financial tasks, and support stock and delivery operations. The position offers progression opportunities within the company and requires good customer service, numeracy, and English language skills, plus the ability to work

Formación

• Good customer service skills.
• Numerical ability.
• Strong English language skills.
• Physically fit and able to handle manual tasks.

Responsabilidades

• Greeting and serving customers
• Answering telephone enquiries
• Measuring carpets for customers and arranging delivery/dispatch
• Displaying stock
• Dispatching stock
• Processing paperwork
• Maintaining shop appearance
• Day-to-day manual handling

Conocimientos

Customer service

Numerical

English language

Teamwork or independent

Physical fitness

Descripción del empleo

This a fantastic opportunity for an enthusiastic apprentice to join a well-established family business in a customer-facing retail sales role with strong opportunities for progression, learning and development. We work as part of a large national group franchise operation but are a small friendly team at Worksop.

United Carpets require a Customer Service Apprentice for their Worksop branch, the shop is open 7 days per week and the Apprentice will be required to work 5 days per week including weekends and bank holidays and annual leave is 20 days per year. The ideal person must have good customer service skills, be numerical and have good English language skills and be physically fit and must also be able to work on their own or as part of team.

The Worksop branch is a retail sales shop dealing with the public and all aspects of paperwork and financial elements involved, the right candidate must be physically fit as the role involves taking receipt of cut length carpets, underlay and rolls of carpet that have to be racked up.

Specific duties to include:

• Greeting and serving customers
• Answering telephone enquiries
• Measuring Carpets for Customer and arranging delivery/dispatch
• Displaying stock
• Dispatching stock
• Processing paperwork
• Maintaining shop appearance

There is a lot of day to day manual handling as part of this role.

If the Apprenticeship is successful there will be opportunity to progress and develop within the company.

About the Training

About the Employer

United Carpets have established themselves as the UK’s largest franchised carpet retailer.

A family owned and run business until its public offering in 2005, United Carpets have lost none of the values that have created its reputation....for bringing ‘value for money flooring’ to ‘everyone’.

Now with 85 stores established across the UK and more stores opening all the time, United Carpets status as a publicly quoted company has allowed it to expand and strengthen its service and support areas.