Customer Service Apprentice

Getting In Limited; Stoke-on-Trent; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits as a Customer Service Apprentice with a leading company in clinical waste management. This role is designed for individuals eager to learn and grow in a fast-paced environment, where you'll develop essential skills while providing top-notch customer service. You'll be responsible for managing customer calls, handling queries, and providing administrative support. With a focus on innovation and safety in healthcare, this apprenticeship will equip you with valuable experience and training, setting the stage for a successful career in customer service. Join a forward-thinking organization dedicated to making healthcare safer.

Qualifications

• Eager to learn and develop skills in a dynamic customer service environment.
• Strong communication and customer care skills are essential.

Responsibilities

• Manage customer calls and enquiries effectively.
• Provide solutions to customer queries and support the team.

Skills

Administrative skills

Attention to detail

Communication skills

Customer care skills

Initiative

IT skills

Organisation skills

Team working

Education

Level 2 Customer Service Practitioner Apprenticeship

English and maths Level 2

Job description

Customer Service Apprentice

Apply From: 09/11/2024

Learning Provider

Delivered by TOTAL PEOPLE LIMITED

Employer

SHARPSMART LTD.

Vacancy Description

Daniels Health & Sharpsmart were founded with the vision of "making healthcare safer" - we have achieved this through innovative safety products and clinically-focused waste services that lead the industry. This is our "why"; our "how" is delivering the highest standard of service we can. This role is perfect for someone eager to learn in a dynamic environment, with opportunities to develop multiple skills and gain exposure across various business units.

What will your role involve?

1. Taking customer calls and managing enquiries
2. Handling customer queries and providing solutions
3. Managing and responding to customer emails
4. Using a case management system to track and resolve issues
5. Providing support to the customer service team with administrative tasks
6. Assisting with the preparation of customer service reports

Key Details

Vacancy Title

Customer Service Apprentice

Employer Description

Leading innovation across the UK's clinical waste management landscape, Sharpsmart has the second largest service footprint in the United Kingdom and is proud to offer our leading sharps, pharmaceutical, cytotoxic and clinical waste containment and disposal solutions across all major cities in England.

Vacancy Location

Sharpsmart Unit 10b Scott Lidgett Road ST6 4NQ

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000285289

Key Dates

Apply From

09/11/2024

Closing Date For Applications

2024-11-22 23:59:59

Interview Begin From

Possible Start Date

2024-11-26 00:00:00

Training

Training to be Provided

1. Level 2 Customer Service Practitioner Apprenticeship
2. English and maths Level 2 (if the learner does not already hold these)

Learning Provider

TOTAL PEOPLE LIMITED

Skills Required

• Administrative skills
• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• IT skills
• Organisation skills
• Team working

Apply Now