Customer Service Apprentice

Specsavers; Sheffield; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Full-time hours

Weekend work

Pension enrollment

Perks portal

WeCare support

Headspace

Eyecare discounts

Birthday off

Family leave pay

Job summary

Specsavers in Sheffield is offering a Customer Service Apprentice program. This 13-month paid, full-time apprenticeship lets you train while earning, supported by a friendly, experienced team.

You’ll work in-store across a 40-hour week with weekend shifts and a strong focus on delivering outstanding customer service. The scheme includes training, development opportunities, and access to Specsavers perks and support services.

Qualifications

• Welcoming customers into store.
• Assisting customers with hearcare appointments.
• Commitment to excellent service.

Responsibilities

• Welcoming customers into store.
• Booking in hearcare tests.
• Audiology Pre Screen.

Skills

Customer service

Communication skills

Job description

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Customer Service Apprentice at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Our store

Based in Sheffield, our store has great career progression opportunities!

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time 40 hours - weekend working is essential
• Salary - £8.20 an hour
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in hearcare tests
• Audiology Pre Screen

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.