Customer service and Data Administrator

CPI Selection; Greater London; On-site; GBP 26,000 - 28,000; Full time

Job summary

A market-leading HVAC company is seeking an experienced Customer Service and Data Administrator for an immediate start in High Wycombe. This role offers the opportunity to develop within a supportive team, handling data administration and customer service tasks. Salary ranges from £12-£13.50 per hour initially, with potential for a permanent role offering an annual salary between £26,000 and £28,000, along with generous benefits including 25 days holiday and private medical insurance.

Benefits

25 days holiday

Private medical insurance

Life assurance

Birthday off

Qualifications

• Experience with CRM systems, preferably SAP or Prospect Soft.
• Advanced knowledge of Excel, Word, Outlook.

Responsibilities

• Extracting and manipulating data from CRM systems.
• Responding to customer calls and emails.
• Processing orders and producing quotations for services.

Skills

Data manipulation

Excellent communication skills

GDPR compliance

Tools

CRM systems

Excel

MS Office 365

Job description

Social network you want to login/join with:

Customer service and Data Administrator, Buckinghamshire

Client: CPI Selection

Location: Buckinghamshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 18b975182eae

Job Views: 5

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

We are looking for an experienced customer service and data administrator for an immediate start in High Wycombe.

This is a great opportunity to work with a market-leading company within the HVAC sector.

The role involves data administration and customer service to establish a new position within an established business.

The initial temporary rate is £12-£13.50 per hour, with the potential to go permanent at a salary of £26,000 to £28,000 annually.

Benefits include 25 days holiday, your birthday off, private medical insurance, and life assurance.

You will work with a friendly and supportive customer service team.

Previous experience with CRM systems, preferably SAP or Prospect Soft, is essential.

Advanced knowledge of Excel, Word, Outlook, and MS Office 365 is required.

Excellent communication skills, both written and verbal, are necessary.

This role is data-heavy, involving reviewing, updating, extracting, and inputting data, as well as GDPR compliance.

Main responsibilities include:

• Extracting and manipulating data from CRM systems.
• Responding to phone calls and emails, scheduling appointments, and providing technical information.
• Order processing and sales administration.
• Producing quotations for ventilation services.
• Validating and processing data to produce accurate reports in Excel.
• Updating CRM notes based on customer interactions.
• Supporting internal and external customers.
• Streamlining processes for reporting and dashboards.

This is an exciting opportunity to develop a new role within a supportive team and modern environment.