Customer Service Agent - Remote

DEKALOGIC; Nottingham; Remote; GBP 20,000 - 30,000; Full time

Job summary

An innovative company is seeking a Customer Service Agent for a remote role that promises to enhance your skills and career prospects. This entry-level position is perfect for those passionate about delivering exceptional customer experiences. You will engage with customers, resolve inquiries, and contribute to a positive service environment. With a free 5-day online training program, you will gain valuable insights into remote working and customer service excellence. If you're ready to embark on a rewarding journey in customer service, this opportunity is tailored for you!

Benefits

Free 5-day online remote working program

CV Workshop & Application Support

Qualifications

• Strong communication and problem-solving skills are essential for this role.
• Ability to handle customer inquiries and provide effective solutions.

Responsibilities

• Process outbound sales and customer service calls professionally.
• Respond to customer questions and resolve issues promptly.
• Maintain reliable attendance standards and record information accurately.

Skills

Communication Skills

Problem-Solving Skills

Customer Service Skills

Education

Nationally Recognized Qualifications

Job description

Job Opportunity: Customer Service Agent - Remote at DEKALOGIC

Join us to apply for the Customer Service Agent - Remote role at DEKALOGIC.

We offer a FREE 5-day online remote working employment programme designed to prepare you for remote roles, including nationally recognized qualifications. This program covers topics such as setting up your home office, maintaining motivation, customer service skills, and more. Limited places available—apply online now!

Programme Highlights

• Understanding Remote Working
• Home Office Setup
• Staying Motivated & Positive Mindset
• CV Workshop & Application Support
• Customer Service Skills & Diversity at Work

This government-funded program is free, with some eligibility conditions.

Remote Customer Service Job Overview

This role involves handling customer inquiries, providing solutions, and creating positive experiences. Key talents include communication and problem-solving skills.

Responsibilities

• Process outbound sales and customer service calls professionally
• Respond to customer questions and resolve issues
• Record and verify information accurately
• Maintain reliable attendance standards

If you're looking to develop your skills in a remote customer service role, this opportunity is ideal. Apply online today!

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industry: Administrative and Support Services