Customer Service Agent - Remote

DEKALOGIC; Nottingham; Remote; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits in the realm of remote customer service. This innovative program offers a fully-funded training course designed to equip you with essential skills for thriving in remote roles. You'll learn everything from setting up your home office to mastering customer service techniques. With flexible schedules, this role promotes a healthy work-life balance while allowing you to develop your professional skills. Join a network of leading employers and embark on a fulfilling career path that prioritizes your growth and well-being.

Benefits

Fully-funded training program

Flexible schedules

Work-life balance support

Qualifications

• Skills in communication and problem-solving are essential.
• Experience in customer service roles is beneficial.

Responsibilities

• Professionally process outbound sales and customer service calls.
• Respond to customer inquiries and resolve issues.
• Maintain accurate records of customer interactions.

Skills

Communication Skills

Problem-Solving

Customer Service Skills

Education

No formal education required

Job description

FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE

Are you looking for a remote job as a customer service Agent?

We work with some of the UK's largest employers to give you direct access to a range of remote customer service roles with flexible schedules for a healthy work-life balance.

Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme that prepares you for remote roles and includes nationally recognised qualifications.

This is a free (government funded) programme, but some eligibility conditions will apply.

Programme Topics Include

• What is Remote / Hybrid Working?
• How To Set Up Your Home Office
• How To Stay Motivated
• Maintaining a Positive Mindset
• CV Workshop
• Application Support
• Customer Service Skills
• Equality & Diversity at Work

Limited places are available, so apply online now!

Remote Customer Service Job Overview

In a remote customer service job, you'll handle customer inquiries and provide solutions, creating a positive experience. These work-from-home roles demand skills such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring!

Responsibilities Include

• Professionally process outbound sales and/or customer service calls
• Respond to customer questions
• Resolve customer issues
• Record and verify accurate information on all calls
• Maintain consistent, reliable attendance standards

If you are looking for an exciting opportunity to develop your skills as a remote customer service operative, this could be ideal for you.

Apply online today!