Customer Service Agent - Central London

SIXT; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Top-Tier Pay

22 Days Leave

Training & Dev

Staff Rental Scheme

Wellbeing & Life Assurance

Family & EAP

Free Parking

Job summary

SIXT in Greater London invites you to join our customer service and sales team. You will be the first contact for customers, guiding them through tailored offers and smooth rental processes, while upholding SIXT’s premium service standards.

We seek a friendly, energetic professional with a valid driving licence and flexibility to work weekends and holidays. A competitive uncapped bonus complements a base salary and benefits.

Qualifications

• Sales mindset focused on service and selling tailored offers.
• Experience with direct customer contact in service, tourism or sales.
• Clear, articulate English communication.

Responsibilities

• You are the first contact for customers, friendly, professional and sales‑oriented.
• Impress with tailored offers and make every interaction special.
• Handle rental agreements and inquiries with organized, service‑more approach.
• Confirm damages with customers and ensure required documents are signed.
• Assist in refuelling and support branch operations while representing SIXT.

Skills

Sales Mindset

Customer Focus

Communication

Flexibility

Driving Experience

Job description

Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You'll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from great development opportunities – with a with a basic salary of £30.784,00 annually, a competitive bonus.

YOUR ROLE

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service


• You impress with tailored offers and make every customer interaction a special experience


• You handle rental agreements and customer inquiries, organised, service-oriented and always with a smile


• You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager


• You'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand


• You’ll manage vehicle deliveries and collections between branches, ensuring timely service


• You’ll support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers

YOUR SKILLS

• Sales Mindset You love sales and are passionate about service and customer support


• Custumer Focus You have experience in direct customer contact, ideally in service, tourism or sales


• Communication You are communicative and articulate in English


• Flexibility You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays


• Driving Experience You hold a valid driver's licence with at least 12 months of driving experience

WHAT WE OFFER

• Top-Tier Pay Structure Earn a competitive salary regardless of gender or background, and benefit from an uncapped bonus system. Secure your future with enrolment in SIXT's pension scheme


• Generous Time Off Enjoy 22 days of annual leave, plus bank holidays


• Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career


• Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme


• Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance


• Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme


• Parking Free branch parking for smoother starts

About us

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.