Check In Agent - Heathrow Airport

Sixt-UK; Greater London; On-site; GBP 24,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

22 days annual leave

Training & development

Staff car hire discount

Wellbeing app

Life assurance

Employee assistance

Free parking

Job summary

SIXT in London is seeking a Fleet Service professional to be the first and last contact for customers, working outdoors in car parks to welcome arrivals and assist with returns. You will prepare, clean and valet vehicles, complete handover paperwork, manage deliveries and collections between branches, and inspect for damage with clear documentation.

We offer growth opportunities, a starting salary of £28,766.77 per year plus a bonus, 22 days’ annual leave, pension, training and staff rental

Qualifications

• Valid driving license required.
• Strong customer service orientation.
• Detail-oriented with accurate paperwork.

Responsibilities

• Prepare, clean and valet vehicles to a high standard.
• Complete handover paperwork with customers.
• Manage deliveries and collections between branches.
• Inspect vehicles for damage and document findings.

Skills

Driving license

Communication skills

Adaptability

Attention to detail

Flexibility

Job description

Do you excel at delivering exceptional customer experiences? At SIXT, we offer you the chance to shine! Join our friendly Fleet Service team, where you’ll be the first and last point of contact for our customers. Your role includes working outdoors in car parks, welcoming customers on arrival, and assisting with returns – all while providing first-class service. Enjoy growth opportunities and a starting salary of£28.766,77 per year, plus a bonus to reward your dedication!

YOUR ROLE AT SIXT

• You will prepare, clean, and valet vehicles to maintain a high standard for our customers
• You will complete all necessary handover paperwork with the customer to ensure a smooth transition
• You will manage vehicle deliveries and collections between branches, ensuring timely service
• You will inspect vehicles for damage during collection and return, report any issues, and complete the required documentation
• You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager
• You will assist in refueling vehicles, supporting efficient branch operations at all times while representing the premium SIXT brand with outstanding customer service

YOUR SKILLS MATTER

• AdaptabilityYou excel in a dynamic environment and can work under pressure, both independently and as part of a team
• Attention to DetailYou have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections
• CommunicationYou have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings
• FlexibilityYou are open to work on a shift rotation to cover branch operating hours, ensuring continuous service
• Driving LicenseYou hold a valid driving license and bring a minimum of 12 months driving experience

WHAT WE OFFER

• Competitive Compensation & Financial SecurityReceive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus. Secure your future with enrolment in SIXT's pension scheme
• Generous Time OffEnjoy 22 days of annual leave, plus bank holidays
• Training & Professional DevelopmentBenefit from paid training sessions and a variety of development opportunities to grow your career
• Exclusive Employee BenefitsAccess special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme
• Wellbeing Support & Life AssuranceStay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
• Family & Employee AssistanceBenefit from family-friendly policies and receive support through our Employee Assistance Programme
• ParkingFree branch parking for smoother starts

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.