Part-Time Customer Service Agent - Leicester

Sixt; East Midlands; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Top-Tier Pay

22 days annual leave

Training & Development

Wellbeing & Life Assurance

Employee Assistance

Job summary

SIXT in the United Kingdom is seeking a part-time customer service and sales teammate to join our branch team. Duties include greeting customers, presenting tailored offers, handling rentals, and maintaining high standards across the fleet and workspace.

The position involves 20 hours per week, with a basic salary of £13,300 and opportunities for development. Weekend and holiday shifts are expected in a role that supports premium SIXT service.

Qualifications

• Sales-focused with service mindset.
• Experience in direct customer contact preferred.
• Good English communication skills.
• Flexible with shift work including weekends/holidays.
• Valid driver's license with at least 12 months driving experience.

Responsibilities

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service.
• You impress with tailored offers and make every customer interaction a special experience.
• You handle rental agreements and customer inquiries, organised, service-oriented and always with a smile.
• You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager.
• You'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand.
• You'll support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers.

Skills

Sales Mindset

Customer Focus

Communication

Flexibility

Driving Experience

Job description

Job Description

Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You'll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from great development opportunities and a basic salary of £13,300

Please note this is a part-time position working 20 hours a week

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service

• You impress with tailored offers and make every customer interaction a special experience

• You handle rental agreements and customer inquiries, organised, service-oriented and always with a smile

• You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager

• You'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand

• You'll support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers

YOUR SKILLS

• Sales Mindset You love sales and are passionate about service and customer support

• Customer Focus You have experience in direct customer contact, ideally in service, tourism or sales

• Communication You are communicative and articulate in English

• Flexibility You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays

• Driving Experience You hold a valid driver's licence with at least 12 months of driving experience

WHAT WE OFFER

• Top-Tier Pay Structure Earn a competitive salary regardless of gender or background, and benefit from an uncapped bonus system. Secure your future with enrolment in SIXT's pension scheme

• Generous Time Off Enjoy 22 days of annual leave, plus bank holidays

• Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career

• Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance

• Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.