Part-Time Customer Service Agent - Leicester

Sixt-; East Midlands; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Top-Tier Pay Structure

Generous Time Off

Training & Professional Development

Wellbeing & Life Assurance

Family & Employee Assistance

Job summary

Sixt Rent A Car Limited in the United Kingdom is seeking a part-time branch team member focused on customer service and sales. You will manage our vehicle fleet, handle rental agreements, and learn all vehicle details with us while supporting branch operations.

The role offers development opportunities and a basic salary of £13,300 for 20 hours per week, with potential for uncapped bonus based on performance. Weekend and holiday shifts are required.

Qualifications

• First point of contact for customers in branch.
• Proven ability to upsell and provide service.
• Comfortable working in a sales-oriented environment.

Responsibilities

• Interact with customers to provide tailored rental offers.
• Handle rental agreements and inquiries.
• Assist in refuelling and maintaining branch operations.
• Ensure damages are documented and signed with customers.
• Present SIXT brand and deliver high standards of service.

Skills

Sales Mindset

Customer Focus

Communication

Flexibility

Driving Experience

Job description

• Part-time
• Department: Branches & Operations
• Legal Entity: Sixt Rent A Car Limited

Job Description

Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You'll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from great development opportunities and a basic salary of £13,300

Please note this is a part-time position working 20 hours a week

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service

You impress with tailored offers and make every customer interaction a special experience

You handle rental agreements and customer inquiries, organised, service-oriented and always with a smile

You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager

You'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand

You'll support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers

YOUR SKILLS

Sales MindsetYou love sales and are passionate about service and customer support

Customer FocusYou have experience in direct customer contact, ideally in service, tourism or sales

CommunicationYou are communicative and articulate in English

Flexibility You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays

Driving Experience You hold a valid driver's licence with at least 12 months of driving experience

WHAT WE OFFER

Top-Tier Pay StructureEarn a competitive salary regardless of gender or background, and benefit from an uncapped bonus system. Secure your future with enrolment in SIXT's pension scheme

Generous Time OffEnjoy 22 days of annual leave, plus bank holidays

Training & Professional DevelopmentBenefit from paid training sessions and a variety of development opportunities to grow your career

Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance

Family & Employee AssistanceBenefit from family-friendly policies and receive support through our Employee Assistance Programme

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.