Customer Service Agent

The Best Connection; Aylesford; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Weekend rota

Temp role

On-site role

Job summary

The Best Connection in Aylesford is seeking a Customer Service Agent for a temporary role. You will join a fast-paced team handling high volumes of customer calls, taking orders and assisting clients while promoting deals.

Telephone experience is essential, and you must be comfortable with a 5/7 rota that includes weekends. Competitive pay is £13.25 per hour, with potential to go permanent for the right candidate.

Qualifications

• Previous telephone experience is essential.

Responsibilities

• Be part of a dynamic team handling up to 1,000 calls per day. Up to 4 minutes per call.
• Take orders, assist clients, and offer promotional deals.
• Ensure exceptional service and customer satisfaction with every call.
• Handle multiple tasks efficiently while providing friendly and professional support

Skills

Communication skills

Multitasking

English speaking

Job description

Customer Service Agent

Are you a people person who enjoys talking to customers and thrives in a fast-paced environment? We are seeking motivated individuals to join our clients Customer Service Team on a temporary basis!

Previous telephone experience is essential!

This role is on a 5/7 rota (Weekends included!)

• Aylesford
• £13.25 per hour
• 9 hours between 6am and Midnight.
• Temp / Temp2perm.

Key Responsibilities:

• Be part of a dynamic team handling up to 1,000 calls per day. Up to 4 minutes per call.
• Take orders, assist clients, and offer promotional deals.
• Ensure exceptional service and customer satisfaction with every call.
• Handle multiple tasks efficiently while providing friendly and professional support

What We're Looking For:

• A chatty, outgoing personality and the ability to multitask
• Excellent communication skills with a focus on customer service English Speaking.
• You don't need to come from a call centre background, but you must be confident working in a fast-moving environment

Why Join Us?

• Competitive pay of £13.25 per hour.
• Develop valuable skills in a supportive and lively team.
• Enjoy working in a role where no two days are the same!
• Potential to go permanent (Weekends included!)