Customer Service Advisor - Uncapped Commission

EE; East Boldon; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a leading telecommunications company as a Customer Service Advisor in East Boldon. This full-time role offers a competitive salary starting at £25,087, rising to £25,684 after 8 months, plus uncapped commission. With comprehensive training and flexible working arrangements, you'll thrive in a supportive environment while helping customers choose the right products and services.

Benefits

Online GP access for family

Paid Carer’s Leave

Family Leave

Huge Discounts on products

Career Development support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare and Dental

Qualifications

• Proven ability to achieve targets.
• No prior sales experience required.
• Natural ability to connect with people.

Responsibilities

• Engage with customers over the phone to assist with product selection.
• Build relationships and understand customer needs.
• Provide support in a fast-paced sales environment.

Skills

Resilience

Adaptability

Communication

Job description

Customer Service Advisor - Uncapped Commission

East Boldon, North East, United Kingdom

EE

16.05.2025

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Full Job Description

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET OR EE North Tyneside - 6 Silver Fox Way, Newcastle upon Tyne NE27 0QJ

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months of employment, plus uncapped commission

Start Date: July 2025 onwards

If you’re a natural at connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we harness the power of technology to bring people together and change their lives for the better. Join our Gosforth OR North Tyneside Sales Team and play a part by talking to customers over the phone, helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for resilient and driven individuals who have proven they can achieve targets. We provide comprehensive training to ensure you feel confident discussing our innovative tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment is key to your success.

We understand life is always changing, so we support flexible working arrangements, such as scheduling your own breaks or bank time to accommodate important events or appointments.

What’s in it for you?

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus uncapped commission
• Online GP: Access to a private GP 24/7 for you and your immediate family at no cost
• Paid Carer’s Leave: Up to 2 weeks off to support colleagues caring for family or friends
• Family Leave: 18 weeks’ full pay and 8 weeks’ half pay in the first year for maternity, paternity, and adoption leave
• Huge Discounts: Savings on EE & BT products, including mobile and broadband
• Career Development: Support to achieve your career goals without limits
• Season Ticket Travel Loan: Funds for your commute
• Volunteering Days: Opportunities to give back to your community
• Optional Private Healthcare and Dental: Coverage for you and your family

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career.

What are you waiting for? Find out more and apply at…