Customer Service Advisor | Problem Solver & Support Pro

Route 1 Recruitment; Northampton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A UK-based recruitment agency is seeking a Customer Service Representative in Northampton. The role involves taking inbound and outbound calls, resolving customer issues, and maintaining accurate customer records. Candidates should have customer service experience, flexibility in working hours, and good communication skills. The position offers £7.83 per hour with a schedule of five days a week on a rota. This is an excellent opportunity for those passionate about customer service and seeking a reliable role.

Responsibilities

• Taking inbound calls and making outbound calls.
• Resolves product or service problems and ensures customer satisfaction.
• Updating clients on delivery times.
• Maintains customer records by updating information.
• Identify and assess customers' needs.

Skills

Customer service experience

Flexibility in working hours

Good spoken and written English

Basic computer skills

Reliability

Job description

A UK-based recruitment agency is seeking a Customer Service Representative in Northampton. The role involves taking inbound and outbound calls, resolving customer issues, and maintaining accurate customer records. Candidates should have customer service experience, flexibility in working hours, and good communication skills. The position offers £7.83 per hour with a schedule of five days a week on a rota. This is an excellent opportunity for those passionate about customer service and seeking a reliable role.