Customer Service Advisor - not for Profit business

TN United Kingdom; Stockport; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established not-for-profit organization is seeking a Temporary Customer Service Advisor to join their dedicated Stockport team. This role offers an exciting opportunity to provide compassionate support to customers while managing call-center queries. With the potential for permanent employment, you will be part of a team that values customer service excellence and internal career progression. If you are passionate about helping others and possess strong communication and problem-solving skills, this position is a perfect fit for you.

Benefits

Weekly Pay

Immediate Start

Possibility of Permanent Position

Career Progression Opportunities

Qualifications

• 1+ year experience in a customer service role.
• Strong written and verbal communication skills.

Responsibilities

• Handle customer queries and provide empathetic support.
• Update CRM systems with accurate customer information.

Skills

Customer Service Experience

Communication Skills

Problem-Solving Skills

Attention to Detail

Tools

CRM Systems

Job description

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Customer Service Advisor - not for Profit business, Stockport

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Client:

Page Personnel

Location:

Stockport, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a2ed419f6028

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

• Opportunity to work for a leading not-for-profit business
• Ongoing temporary role with the possibility of going permanent

About Our Client

Our client is well-established entity within the not-for-profit field and they are looking for an experienced Temporary Customer Service Advisor to join their Stockport team on an on-going temporary basis with the possibility of going perm.

Job Description

As a Temporary Customer Service Advisor you will:

• Answering calls and handling call-center type queries related to customer well-being.
• Liaising with third parties to better support the customer.
• Providing compassionate and empathetic care for our customers' overall well-being.
• Updating CRM systems with accurate customer information.

The Successful Applicant

To be successful in this role:

• Experience within a customer service based role (1 year or more)
• Strong written and verbal communication skills
• A passion for customer service and a desire to resolve queries through to completion
• Demonstrable experience of working and delivering daily, weekly and monthly targets
• Excellent problem-solving skills, with great attention to detail
• Fully flexible to work different shift patterns across 5 out of the 7 days, 6:00am - 16:00pm, 13:00 - 10:00pm and then 10:00pm - 06:00am.

Offer of employment will be subject to a successful DBS check. A Full UK Driving License is essential for the role.

What's on Offer

In return, our client can offer:

• Immediate start
• Weekly pay
• Possibility of being made perm
• Good opportunity for internal career progression