Customer Service Advisor immediate start

MDE Consultants; Bristol; On-site; GBP 26,000; Full time

Job summary

A customer service consultancy in the UK is seeking a Customer Service Advisor to deliver outstanding service to customers and internal teams. You will manage inquiries, maintain accurate records, and ensure efficient processing of vehicles and documentation. Successful candidates should excel in communication and be comfortable in a fast-paced environment. This role offers a salary of £25,675 and is initially temporary but may become permanent.

Qualifications

• Experience in customer service roles is preferred.
• Ability to manage multiple tasks simultaneously.
• Proficiency in handling customer inquiries.

Responsibilities

• Handle incoming calls and emails for customer enquiries.
• Provide timely updates on orders and documentation.
• Liaise with internal departments for efficient service.

Skills

Excellent communication

Customer service orientation

Attention to detail

Job description

Overview

Customer Service Advisor (Temp to Perm)

Location : Portbury

Type : Temporary to Permanent

Salary : £25,675

The Role

As a Customer Service Advisor, youll be responsible for delivering excellent service to both customers and internal teams. Youll handle enquiries, manage information accurately, and help ensure vehicles and related documentation are processed smoothly. This role is ideal for someone who enjoys working in a fast-paced environment and takes pride in providing professional, reliable support.

Key Responsibilities

• Handle incoming calls and emails, responding promptly to customer and dealer enquiries.
• Provide accurate information and updates on orders, vehicles, or documentation.
• Liaise with internal departments to ensure customer requests are completed efficiently and correctly.
• Maintain accurate customer records and update internal systems.
• Support the day-to-day running...