Customer Service Advisor (Doncaster)

What's On In Doncaster; Doncaster; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking individuals who enjoy problem-solving and technology for a Customer Service role. This full-time position offers flexibility, allowing you to schedule your own breaks and even work from home occasionally. With a starting salary of £26,968 and numerous perks such as discounts on products, healthcare options, and career development support, this role is perfect for those looking to build a lasting career in a supportive environment. Join a team that values culture and community engagement, and take the next step in your career today!

Benefits

Huge discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental cover for family

Qualifications

• No specific experience required; training provided.
• Ability to build relationships and assist customers.

Responsibilities

• Guide customers through connecting their products and services.
• Assist with initial queries related to in-home setup.

Skills

Customer Service

Problem Solving

Communication

Job description

Service Guide - Doncaster

Salary: £26,968.00

Full-time

About the role

Are you someone who enjoys solving problems? Perhaps you like gaming or tinkering with technology? If so, you have transferable skills that can lead to success in a Customer Service Home Connections role with EE.

Join our Home Connections Team in Doncaster, where you'll be talking to customers over the phone, guiding them through the process of connecting their products and services, and assisting with initial queries related to in-home setup or their first bill.

No specific experience is required to join us. If you're naturally helpful, calm, and capable of building relationships, we can train you on the rest.

Work flexibility

We understand that life is dynamic. Like many roles within EE, this opportunity offers flexibility. We aim to support your success by accommodating your needs, such as scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting salary of £26,968.00
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually
• Support for your career development and growth
• Season Ticket Travel Loan to assist with commuting costs
• Volunteering days to give back to your community
• Optional private healthcare and dental cover for you and your family

Join a team with a great culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?