Customer Care - Balby Permanent

TN United Kingdom; Doncaster; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to represent their brand in a vibrant and fast-paced environment. This role involves engaging with customers, ensuring a welcoming atmosphere, and maintaining high cleanliness standards. The ideal candidate will possess effective communication skills and a friendly demeanor, making every customer feel valued. With a commitment to core values, this position offers a chance to be part of a respected organization that prioritizes inclusion and community. Join a team where your contributions truly matter and enjoy benefits such as holiday pay and employee discounts.

Benefits

Holiday Pay

Service Awards

Meal Allowances

Employee Discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Friendly, courteous, and helpful behavior is essential.

Responsibilities

• Engaging with customers and ensuring smooth operations.
• Maintaining cleanliness standards in dining areas and toilets.

Skills

Effective Communication

Customer Engagement

Attentive Listening

Friendly Behavior

High Energy Levels

Job description

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Customer Care - Balby Permanent, Doncaster

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Client:

Location:

Doncaster, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

a2067663a223

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We are looking for someone who can work in our fast-paced, high-energy environment with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behaviour should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.