Customer Service Advisor - Conveyancing

TN United Kingdom; Kingston upon Hull; On-site; GBP 23,000; Full time

Job summary

Join a leading property business as a Customer Service Advisor in Kingston-upon-Hull! This role offers excellent career progression and the chance to work in a professional, friendly environment. You'll be responsible for handling customer inquiries, resolving complaints, and supporting clients throughout the Remortgage process. If you have strong interpersonal skills and a knack for problem-solving, this is the perfect opportunity for you to thrive in a dynamic team while making a real impact in the property sector.

Benefits

Career Progression

Professional Environment

Learning and Development Culture

Qualifications

• Excellent interpersonal and communication skills are essential.
• Strong problem-solving abilities to address customer needs.

Responsibilities

• Handle customer inquiries promptly and effectively.
• Resolve customer complaints to ensure maximum satisfaction.
• Liaise with lenders and legal firms regarding Remortgage applications.

Skills

Interpersonal Skills

Communication Skills

Problem-Solving

Ability to Work Under Pressure

Job description

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Customer Service Advisor - Conveyancing, Kingston-upon-Hull

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Client:

Page Personnel

Location:

Kingston-upon-Hull, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

ce200ff2033f

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

• Opportunity to work for a leading property business
• Excellent career progression

About Our Client

Our client is a significant player in the property industry, based in Hull. With a firm foothold in the market, they proudly boast a robust team of over 1000 dedicated professionals.

Job Description

• Handling customer inquiries promptly and effectively
• Resolving customer complaints to ensure maximum satisfaction
• Liaising with institutional lenders, borrowers and legal firms in relation to Remortgage applications
• Support customers throughout the Remortgage process

The Successful Applicant

• Excellent interpersonal and communication skills
• Strong problem-solving abilities
• Ability to meet tight deadlines and targets and to work under pressure.
• Good team player, but also ability to work on own initiative.

What's on Offer

• Salary £22,500
• Opportunity to work in a professional and friendly environment
• A culture that promotes learning and development